Sharelook Privacy Policy

1. Introduction

Thank you for choosing ShareLookapp, where we aim to revolutionize your individual/ organization's knowledge and empower you with dynamic results. This Privacy Policy delineates the procedures and rationale governing the acquisition, utilization, and retention of personal information.

The information concerning an individual can be categorized into personally identifiable and non-personally identifiable information, contingent upon its capability to ascertain the identity of a specific person. The term "personal data" herein refers to personally identifiable information.

We, ShareLook PTE LTD, situated at 11 Collyer Quay #06-03, The Arcade, Singapore 049317, assume responsibility for ensuring compliance with principles associated with the processing of personal data.

For inquiries or concerns regarding your privacy, please contact us at: support@sharelookapp.com

In addition to the definitions stipulated in the Terms, the subsequent terms and abbreviations shall carry the meanings ascribed herein, unless the context suggest otherwise.

a. "Personal Data" refers to any information concerning an identified or identifiable natural person ("User"). An identifiable natural person is one who can be directly or indirectly identified, specifically by reference to an identifier such as a name, identification number, location data, online identifier, or factors related to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

b. "Processing" encompasses any operation or set of operations performed on personal data, whether automated or not. This includes but is not limited to, collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction. In the context of ShareLook's innovative features, processing extends to AI-driven data collection, analysis, and the generation of new insights from provided information.

c. "Processor" denotes a natural or legal person, public authority, agency, or other body or AI that processes personal data on behalf of Sharelook.

d. "Personal Data Breach" signifies a security incident resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored, or otherwise processed.

2. Processing of Personal Data

During interactions with the Services or direct engagement with us, the following categories of personal data may undergo processing:

• Identity data (e.g., first name, last name, username)
• Contact data (e.g., billing address, email address, telephone numbers)
• Financial data (e.g., bank account, payment card details)
• Transaction data (e.g., payment details, services purchased)
• Commercial data (e.g., company name, business purpose)
• Profile data (e.g., username, password, preferences)
• Usage data (e.g., website, product, and service usage information)
• Marketing data (e.g., preferences for marketing communications)
• Audio/Video data (e.g., content uploaded for video generation)
• Technical data (e.g., IP address, login data, browser details)
  Furthermore, ShareLook leverages artificial intelligence (AI) technologies for advanced data collection, analysis, and generating new insights from the provided information. AI- driven processing enhances personalization, user experience, and optimizes various services.

3. Purposes of Personal Data Processing

Data collection occurs during various instances such as interactions with the Services, registration, account customization, or communication with us. We process personal data for the following purposes:

• Providing access to the Services
• Delivering requested Services
• Managing and creating user accounts
• Processing payments for paid Services
• Providing customer support
• Disseminating information and promoting about the Services
• Sending advertising emails
• Analyzing and developing technical improvements
• Utilizing AI for insights, personalization, and new data generation
• Fulfilling legal obligations

4. Consent for Data Collection and Usage

By utilizing the ShareLook website, application, or any services offered therein, you expressly consent to the collection and processing of your personal data by ShareLook, unless otherwise stipulated by mutual agreement between the involved parties. This consent encompasses all aspects of data collection, including but not limited to, identity, contact, financial, transaction, commercial, profile, usage, marketing, audio/video, and technical data. Your continued use of the website, application, or any services provided by ShareLook signifies your explicit and informed consent for the aforementioned data collection and processing activities. Any exceptions or modifications to this consent must be mutually agreed upon in writing by the concerned parties in accordance with applicable laws and regulations.

We will not be responsible for any unauthorized use of your account on the Site by yourself, users who act on your behalf or any unauthorized users. It is your responsibility to make your own informed decisions about the use of the Site and take necessary steps to prevent any misuse of the Site.

5. Legal Basis for Data Processing

Depending on the type of personal data and processing purpose, data processing occurs on the following legal bases:

• Consent from the User for specific purposes
• Necessity for performance under agreements
• Compliance with legal obligations
• Pursuit of legitimate interests

Email address processing for informing Users about Service changes or new offerings is based on legitimate interest. Unsubscribing is possible at any time. Legitimate interest is not utilized for advertising third-party services. IP address and technical data processing aim to ensure Service safety, preventing malicious activity. Data on Service usage and website interaction are processed through third-party analytics tools for performance analysis and service enhancement. Personal data is minimized, and information is anonymized where possible. User-provided content may be processed for video generation, aligning with our legitimate interest in enhancing services and developing technologies, a typical expectation for services involving continuous research and development.

6. General provisions

Some Services will not be available to you if you do not provide requested personal data; for example, you cannot register for an account if you do not provide your name and email. In addition, different Services may require additional information that will be requested when requesting the specific Service.

We may keep records of any questions, complaints, or compliments made by you and the response, if any. Whenever you contact us, we shall collect any information which you choose to provide. We shall store and use this information only to respond to your inquiries.

We do not sell or rent personal information to any third-party. We use collected information for our internal and marketing purposes, as necessary by the nature of the Services, and only in accordance with this Privacy Policy. In some instances, we are obliged to comply with court orders and government requests and provide information or parts of it to authorised bodies.

We have implemented security procedures and measures to ensure appropriate protection of the personal data we process against any misuse, unauthorised access, disclosure, or modification.

We acknowledge that the safety of your personal data is one of the highest priorities, and therefore only authorised processors have access to your information. Although we take all appropriate measures in respect to keeping your personal data secure, you understand that no data security measures in the world can offer 100% protection. If we ever find or suspect a personal data breach, we will, without delay, within seventy-two (72) hours after becoming aware of it, notify the appropriate supervisory authority about the breach and Users where necessary.

7. Children's privacy

Our Services are intended for a general audience and are not targeted at children under the age of 16 (“minors”). We do not knowingly collect or ask for information from minors and do not knowingly allow minors to use the Service.

8. Cookies and third-party services

A cookie is a small piece of text used to store information on web browsers. It remembers information about your visit to our website, like your preferred settings, and helps us optimize and improve the website's user experience. Cookies make it possible to provide a more accessible and more rewarding Service to you by enabling crucial functionalities.

The cookies we use (and other types of technologies we operate with a similar purpose as cookies, referred hereto as cookies) may vary over time as we continuously update and improve our Services. We will use necessary cookies immediately

Information about the use of the Services and marketing effectiveness is processed through Third-Party cookies provided by Google. Any data collected will be used in accordance with our Privacy Policy and Google's privacy policy, respectively. Users may opt out of Google's use of Google Analytics by installing a browser add-on available here https://tools.google.com/dlpage/gaoptout. Additionally, Users may opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative Opt-out Page https://optout.networkadvertising.org/?c=1. More information on how Google Analytics works and how you can opt out of its use can be found on: https://policies.google.com/technologies/partner-sites.

We may use other third-party services such as Pixel and Analytics services by Facebook to help us target our ads more effectively. The collected data remains anonymous, meaning that we cannot see the personal data of any individual user. However, the collected data is saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook can connect the data with your Facebook account and use the data for their own advertising purposes, according to Facebook's Data Use Policy found under https://www.facebook.com/about/privacy. You may opt-out of the Facebook tracking option by visiting the following link https://www.facebook.com/ads/website_custom_audiences/.

All payments on the website are conducted through third-party service provider Stripe Inc. You hereby understand that by purchasing through our website, your personal information is being processed and handled in accordance with Stripe's privacy policy available here https://stripe.com/privacy.

You can manage your cookies preferences at any time in your browser or device settings. Depending on which browser and device you use, you may control which cookies you allow, which cookies you want to block in the future, and delete cookies. For more information about these settings, visit your browser or device's help page. Note that some of the Services might not work as intended if you choose to disable cookies.

9. Storage and transfer of personal data

Personal data will be stored on secure servers controlled and maintained in accordance with sufficient privacy safeguards. We may store or transfer information on Users to processors located outside of the Company’s location, provided that such processors implement appropriate and suitable safeguards regarding the security of personal information. If you register an account with us, we will store your personal data for as long as you have an active account. We may keep your personal data for up to a year after you deactivate the account in our backup to maintain our backup storage data integrity and address any appeals or requests pursuant to your purchases. We may store some personal data for more extended periods if required to do so by applicable law or under our prevailing legitimate interest.

10. User's Rights

You may exercise these rights by contacting us at support@sharelookapp.com

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Where permitted by applicable data protection laws, we reserve the right to charge a reasonable administrative fee for retrieving your personal data records. If so, we will inform you of the fee before processing your request. You may communicate the withdrawal of your consent to the continued use, disclosure, storing and/or processing of your personal data by contacting our customer services, subject to the conditions and/or limitations imposed by applicable laws or regulations. Please note that if you communicate your withdrawal of your consent to our use, disclosure, storing or processing of your personal data for the purposes and in the manner as stated above or exercise your other rights as available under applicable local laws, we may not be in a position to continue to provide all the Services to you or perform any contract we have with you, and we will not be liable in the event that we do not continue to provide the Services to, or perform our contract with you. Our legal rights and remedies are expressly reserved in such an event.

Where we stop processing personal data or delete the User's personal data, it will possibly mean that that particular User is unable to continue using or contributing to the provision of some of our Services, and they shall be notified accordingly.

Where you request us to rectify or erase (except data required by any legal obligations) your personal data or restrict any processing of such personal data, we may be required to notify certain third-parties to whom such personal data has been disclosed of such request.

11. Changes to the Privacy Policy

We retain the discretion to modify our Privacy Policy at any time. ShareLook holds no responsibility for notifying users of updates to the Privacy Policy. It is the user's responsibility to regularly check the Privacy Policy for any modifications or revisions. Continued use of the ShareLook website, application, or services following any updates implies the user's acknowledgment and awareness of the revised Privacy Policy. We recommend periodic review of our Privacy Policy for your awareness.